Frequently Asked Questions
Everything you need to know about your Thorn Watch experience.
What materials are used in Thorn watches?
Every Thorn timepiece is crafted using premium 316L stainless steel, scratch-resistant sapphire crystal, and reliable automatic or quartz movements to ensure durability and precision.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are Thorn watches water-resistant?
Yes, most of our models are water-resistant up to 5 ATM or 10 ATM. Please refer to the specific product page for the exact depth rating of your chosen timepiece.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Simply contact our support team to initiate a return or exchange.
Do my Thorn watches come with a warranty?
All Thorn watches include a 24-month international warranty that covers manufacturing defects and movement issues from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.